Refund policy
Ordering Policies
ALL CUT FABRIC SALES ARE FINAL. (see below for more details)
**Please note you cannot combine orders with a previous order - volume is too high & chances are it has already shipped!!!**
Simplifi Fabric reserves the right to cancel or refuse any order at any time. If we do cancel your order you will be notified via e-mail with the reason why your order has been cancelled. We reserve the right to refuse to do business with any party.
In the unlikely event that a product is oversold we will contact you as soon as we discover the error and you will receive a refund of the purchase price or the option to choose a similar product that is in stock.
Payments
At the moment, we accept Credit Cards, PayPal (funded, credit card and e-checks), Money Orders, Checks and Cash (upon local pick up).
If paying by e-check or personal check your order will not be fulfilled (cut or packaged), until seven days AFTER your check clears. If you have any questions regarding this policy please contact us PRIOR to placing your order.
Cancellations
Cancellations on orders of in-stock item can be made until the time they are cut, packed and shipped.
Cancellations on pre-orders will ONLY be made if the cancellation request is received PRIOR to the “closing” date (date of arrival) of the pre-orders.
Refunds and Exchanges
ALL FABRIC SALES ARE FINAL*
*Returns will be accepted on exempt orders in which damaged/defective or wrong fabric was shipped. This fabric must be un-washed, un-cut fabrics but pre-authorization is required. To obtain a pre-authorization please contact us IMMEDIATELY at info@simplififabric.com . Return shipping instructions will be given when pre-authorization is obtained.
If a product is returned for any of the following reasons SIMPLIFI FABRIC will be responsible for the return shipping costs. If a product is returned for any other reason the buyer is responsible for the return shipping.
Fabric with a manufacturing flaw – we try our utmost best to catch any manufacturing flaws but sometimes they slip thru our fingers.
Wrong product - OOPS!
If none of the above meets your situation, the fabric sale is final.
IF YOU HAVE ANY QUESTIONS OR CONCERNS PLEASE EMAIL US ANYTIME info@simplififabric.com